Dog N Suds Drive In

Reviews about Dog N Suds Drive In

• 1 / 5

  By Allison LaCroix
  Went there today around 12:30 with my 7 yr old twins and mom. We ordered our food by the picnic tables and sat down at a table. We got our rootbeer quickly. Since there were bees everywhere and my mom is allergic we decided to go eat inside the restaurant. As we were about to go inside an older woman proceeded to lock the door. We explained there were bees everywhere and we'd like to eat inside. She rudely said she was told by the owner to lock the doors and said the dining room was closed. There were about 4 tables full of people and several open tables inside. Shortly after we saw the owner delivering food to a car and explained to him that we were told we could not eat inside and there are bees everywhere at the picnic tables and my mom is allergic to bees. He said there weren't bees there this morning, and explained they can't have people ordering in one area and then moving to a different area and the dining room is closed because the AC isn't working. He said we can either eat at a picnic table or our car, and said this is a drive in and part of the experience is eating in your car. Since I have children it simply does not work for them to eat messy food in a car. We told him to cancel our order and left. We will never return. Never experienced such horrible service in my life. We will only go to the dog n suds in Montague from now on...never had a bad experience at that location.
  December 17, 2016
• 1 / 5

  By Brenda Hondorp
  Went about 12:30pm, inside diner wasn't open. Fine. We'll eat outside. No problem. Proceeded to order, but wanted to eat at the picnic tables. Employee gave us a warning, two minute speech how it was busy and would only bring food to the car (fine) and didn't have time to look for us (at the 6 picnic tables they had). Again, fine, we never asked him to bring it anywhere but to our car.
  
  It was also super sunny out so we began to slightly move (10-15 feet) under a shade tree...again got a rude warning speech about moving the tables.
  
  There were 16 of us, 2 considered elderly...they acted like we were criminals. We are not loud, we are polite, we pick up our trash, etc.
  
  The straw that broke the camels back....THE BATHROOMS WERE NOT OPEN!?!?!
  
  My 70yo dad trucked to the gas station to use a bathroom.
  
  I can't even comment on the food since the service was the WORST and RUDEST I've ever experienced. Hideous.
  
  Will never, ever go back and these folks need to reconsider their line of work because customer service is NOT their gift.
  December 16, 2016
• 4 / 5

  By Hailey Bringedahl
  I love Dog N Suds i went their with my grandma all the time and i had really good times, i love their chicken and root-beer float!!!! Definitely recomended
  September 25, 2016
• 3 / 5

  By Jeremy Anderson
  I wish I could give it a better rating but as others have mentioned customer service seems to be a concept they are not very familiar with. Food is decent, wait wasn't too bad, but staff is far from friendly and welcoming. Shame as it makes it hard to go back.
  August 25, 2016